FREQUENTLY ASKED QUESTIONS

When will my order be delivered? We will arrange delivery of your order as soon as possible and anticipate that it will arrive within 2 hours.

To check the status of your order, please contact customer service on WhatsApp at 22287833 and have your order number ready. Our customer service is available seven days a week from 8am to 1am.

What if I want to return or exchange my item after receiving it? You have a 14-day period to return or exchange eligible items from the date you receive them, provided they are in their original condition and with the receipt. To initiate a return or exchange, simply contact customer service on WhatsApp at 22287833 with your order number ready.

Our customer service is available seven days a week from 8am to 1am.

How much is the delivery fee? We offer free delivery for all orders.

What payment methods are accepted? We accept all major credit cards, Knet, and cash on delivery.

Is cash on delivery accepted? Yes, we do accept cash on delivery.

Are the products sold on your website authentic? All products sold on our website are 100% authentic. We source our products directly from official suppliers.

How do I cancel my order? Please contact our customer service desk directly via email at info@apixsolution.com with a copy of your order number.

How can I track my order? Please contact our customer service desk directly via email at info@apixsolution.com with a copy of your order number. Alternatively, you can track your order through the link provided in your confirmation SMS.